FAQ - Brass Name Co.

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BrassName Co. - we are Manufacturers & Distributors of Industrial tags, Commercial plates, Serial Tags, Barcode plates, QR code tags, Brass Tags, St.Steel plates, i-Mark plates, Metal labels, Aluminum labels, Name plates, Printed plates, Etched tags, Engraved plates, Decorative plaques, Embossed badges, Brass nameplates, Blank nameplates all sizes designed for Laser marking, Zinc badges, Logo plates, Plastic badges, ABS plates, 3D badges, Color plates, Flexy-Foil labels, I-Dent Labels, 3D Foil stickers, Embossed Foil Labels, Packaging labels, Oﬃce signs, Awards Plaques, Name Badges, Metal plaques, Metal cards, Plastic 3D chromium badges, Metal cards, Display placards, Metal Pictures, Photos on metal, Furniture badges, Cabinet labels, Drum maker badges, Crafters plates etc.

Q: What materials do you use in your products?

A: We use a variety of materials including brass, aluminum, and other metals in the production of our products.

Q: Can I customize my order?

A: Yes, we offer customized ID tags, logo plates, nameplates, and more.

Q: How long does it take to process an order?

A: The processing time can vary depending on the complexity and size of the order. We strive to complete all orders as quickly as possible.

Q: Do you offer bulk order discounts?

A: Yes, we offer discounts for bulk orders. Please contact our sales team for more information.

Q: Can I see a sample before I place an order?

A: Yes, we can provide samples upon request to ensure you are satisfied with the quality of our products.

Q: What is your return policy?

A: We stand behind the quality of our products. If you are not satisfied, please contact our customer service team to discuss return options.

Q: Do you ship internationally?

A: Yes, we offer international shipping. Shipping costs will vary depending on the destination.

Q: How do I care for my brass nameplate?

A: Brass nameplates can be cleaned with a soft cloth and mild soap. Avoid using abrasive cleaners that can scratch the surface.

Q: Can you create a nameplate with my company's logo?

A: Yes, we can incorporate your company's logo into the design of your nameplate.

Q: What methods of payment do you accept?

A: We accept various forms of payment including credit cards, debit cards, and bank transfers.

Q: How durable are your products?

A: Our products are made from high-quality materials and are designed to be durable and long-lasting.

Q: Can I order a nameplate in a different language?

A: Yes, we can accommodate requests for nameplates in various languages.

Q: What sizes do your nameplates come in?

A: We offer a variety of sizes and can also customize the size to suit your needs.

Q: Do you offer engraving services?

A: Yes, we offer etching and embossing services for our metal plaques and tags.

Q: How can I contact customer service?

A: Our customer service team can be reached via email, phone, or through our website's contact form.